Privacy Policy - We Play FPL

We Play FPL Privacy Policy

Last modified: July 10, 2023

WE PLAY FPL Legal Info

Our Privacy Policy (“Privacy Policy”) helps explain our data practices, including the information we process to provide our Services. For example, our Privacy Policy talks about what information we collect and how this affects you.

This Privacy Policy applies to all of our Services unless specified otherwise. Please also read WE PLAY FPL’s Terms of Service (“Terms”), which describe the terms under which you use and we provide our Services.

Information We Collect

WE PLAY FPL must receive or collect some information to operate, provide, improve, understand, customize, support, and market our Services, including when you install, access, or use our Services.

The types of information we receive and collect depend on how you use our Services. We require certain information to deliver our Services and without this we will not be able to provide our Services to you. For example, you must provide your mobile phone number to create an account to use our Services.

Our Services have optional features which, if used by you, require us to collect additional information to provide such features. If you choose not to provide the information needed to use a feature, you will be unable to use the feature.

Information You Provide

Your Account Information.You must provide your mobile phone number, your team id generated by Fantasy Premier League each season and basic information to create a WE PLAY FPL account. If you don’t provide us with this information, you will not be able to create an account to use our Services. You can add other information to your account, such as a profile picture.
Your Messages. When using our messaging services, your messages will be stored in our databases, However, access to your messages is restricted and only done under certain circumstances. For example, in the event of a violation investigation or customer support cases, professional personnel with a binding contract to protect all your data may access your messages. We will not share your messages with anyone unless we are legally obliged to do so.
Your Connections. In order to enhance your experience on our platform, we may request access to your phone contacts to identify which of your contacts are also using our services. We handle this information in a way that ensures your contacts cannot be identified or stored by us. You have the option to revoke this permission at any time through your device settings.You can create, join, or get added to groups, and such groups and lists get associated with your account information. You can give your groups a name. You can provide a group profile picture.
Customer Support And Other Communications. When you contact us for customer support or otherwise communicate with us, you may provide us with information related to your use of our Services, including copies of your messages, any other information you deem helpful, and how to contact you (e.g., an email address). For example, you may send us an email with information relating to app performance or other issues.

Automatically Collected Information

Usage And Log Information.We collect information about your activity on our Services, like service-related, diagnostic, and performance information. This includes information about your activity (including how you use our Services, your Services settings, how you interact with others using our Services and the time, frequency, and duration of your activities and interactions), log files, and diagnostic, crash, website, and performance logs and reports. This also includes information about when you registered to use our Services; the features you use like our messaging, groups (including group name, group picture), profile photo, when you last used our Services; and when you last updated your information.
Device And Connection Information. We collect device and connection-specific information when you access, or use our Services. This includes information such as hardware model, operating system information, battery level, signal strength, app version, browser information, mobile network, connection information (including phone number, mobile operator or ISP), language and time zone, IP address, device operations information, and identifiers.

Third-Party Information

Information Others Provide About You. We receive information about you from other users. For example, when other users you know use our Services, they may provide your phone number, name, and other information (like information from their mobile address book) just as you may provide theirs. They may also send you messages, send messages to groups to which you belong. We require each of these users to have lawful rights to collect, use, and share your information before providing any information to us. You should keep in mind that in general any user can capture screenshots of your chats or messages with them and send them to WE PLAY FPL or anyone else, or post them on another platform.
Just as you can report other users, other users or third parties may also choose to report to us your interactions and your messages with them or others on our Services; for example, to report possible violations of our Terms or policies. When a report is made, we collect information on both the reporting user and reported user.
Third-Party Service Providers. We work with third-party service providers to help us operate, provide, improve, understand, customize, support, and market our Services. For example, we work with them to distribute our apps; provide our technical and physical infrastructure, backend services and servers, delivery, and other systems; provide engineering support, cybersecurity support, and operational support; process payments; help us understand how people use our Services; market our Services; conduct surveys and research for us; ensure safety, security, and integrity; and help with customer service. These companies may provide us with information about you in certain circumstances; for example, app stores may provide us with reports to help us diagnose and fix service issues.Third-party services and service providers includes but not limited to Google Analytics for Firebase and RevenueCat . These third-party services may have their own privacy policies that apply to the information they collect and use. We encourage you to review the privacy policies of these third-party services as we have no control over and are not responsible for their privacy practices or content.

How We Use Information

We use information we have (subject to choices you make and applicable law) to operate, provide, improve, understand, customize, support, and market our Services. Here’s how:

Our Services. We use information we have to operate and provide our Services, including providing customer support; completing purchases or transactions; improving, fixing, and customizing our Services. We also use information we have to understand how people use our Services; evaluate and improve our Services; research, develop, and test new services and features; and conduct troubleshooting activities. We also use your information to respond to you when you contact us.
Safety, Security, And Integrity. Safety, security, and integrity are an integral part of our Services. We use information we have to verify accounts and activity; combat harmful conduct; protect users against bad experiences and spam; and promote safety, security, and integrity on and off our Services, such as by investigating suspicious activity or violations of our Terms and policies, and to ensure our Services are being used legally.
Communications About Our Services. We use information we have to communicate with you about our Services and let you know about our terms, policies, and other important updates. We may provide you marketing for our Services.

Information You And We Share

You share your information as you use and communicate through our Services, and we share your information to help us operate, provide, improve, understand, customize, support, and market our Services.

Send Your Information To Those With Whom You Choose To Communicate. You share your information (including messages) as you use and communicate through our Services.
Information Associated With Your Account. Your profile name and photo, are accessible to all users of our Services. However, your phone number is exclusively accessible to those individuals who already possess your contact information within their address book.
Your Contacts And Others. Users, with whom you communicate can store or re-share your information (including your phone number or messages) with others on and off our Services. You can use your Services settings and the “block” feature in our Services to manage who you communicate with on our Services.
Third-Party Service Providers. We work with third-party service providers to help us operate, provide, improve, understand, customize, support, and market our Services. We work with these companies to support our Services, such as to provide backend services and servers, technical infrastructure, delivery and other systems; market our Services; conduct surveys and research for us; protect the safety, security, and integrity of users and others; and assist with customer service. When we share information with third-party service providers in this capacity, we require them to use your information on our behalf in accordance with our instructions and terms.
Third-Party Services. When you or others use third-party services that are integrated with our Services, those third-party services may receive information about what you or others share with them. Please note that when you use third-party services, their own terms and privacy policies will govern your use of those services and products.

Assignment, Change Of Control, And Transfer

In the event that we are involved in a merger, acquisition, restructuring, bankruptcy, or sale of all or some of our assets, we will share your information with the successor entities or new owners in connection with the transaction in accordance with applicable data protection laws.

Managing And Retaining Your Information

We store information for as long as necessary for the purposes identified in this Privacy Policy, including to provide our Services or for other legitimate purposes, such as complying with legal obligations, enforcing and preventing violations of our Terms, or protecting or defending our rights, property, and users. The storage periods are determined on a case-by-case basis that depends on factors like the nature of the information, why it is collected and processed, relevant legal or operational retention needs, and legal obligations.

If you would like to further manage, change, limit, or delete your information, you can do that through the following tools:

Services Settings. You can change your Services settings to manage certain information available to other users. You can manage your contacts, groups, or use our “block” feature to manage the users with whom you communicate.
Modification of Profile Information. Users are permitted to modify their profile information, including their profile name, team ID, and profile picture, at any time. However, in the event that a user modifies their team ID subsequent to having their account verified, the user must re-verify their account.
Deleting Your WE PLAY FPL Account. You can delete your WE PLAY FPL account at any time using our in-app delete account feature. When you delete your WE PLAY FPL account, your account information are deleted from our servers that we no longer need to operate and provide our Services. Deleting your account will, for example, delete your account info and profile photo. Be mindful that if you only delete WE PLAY FPL app from your device without using our in-app delete account feature, your information will be stored with us for a longer period. Please remember that when you delete your account, it does not affect your information related to the groups you created or the information other users have relating to you, such as their copy of the messages you sent them.

Law, Our Rights, And Protection

We access, preserve, and share your information described in the “Information We Collect” section of this Privacy Policy above if we have a good-faith belief that it is necessary to: (a) respond pursuant to applicable law or regulations, legal process, or government requests; (b) enforce our Terms and any other applicable terms and policies, including for investigations of potential violations; (c) detect, investigate, prevent, or address fraud and other illegal activity or security, and technical issues; or (d) protect the rights, property, and safety of our users, WE PLAY FPL, or others, including to prevent death or imminent bodily harm.

Our Global Operations

WE PLAY FPL shares information globally, both internally and externally with our partners and service providers, and with those with whom you communicate around the world, in accordance with this Privacy Policy. Your information may, for example, be transferred or transmitted to, or stored and processed in, the United States; countries or territories where our affiliates and partners, or our service providers are located; or any other country or territory globally where our Services are provided outside of where you live for the purposes as described in this Privacy Policy. These transfers are necessary to provide the global Services set forth in our Terms. Please keep in mind that the countries or territories to which your information is transferred may have different privacy laws and protections than what you have in your home country or territory.

Updates To Our Policy

We may amend or update our Privacy Policy. We will update the “Last modified” date at the top of this Privacy Policy. Please review our Privacy Policy from time to time.